Press & industry news

Press Release

FOR IMMEDIATE RELEASE
August 6, 2025

Next Level Medical Continues Partnership with PharmaPoint to Drive Improved Patient Outcomes

Birmingham, Ala. — Next Level Medical will continue to use PharmaPoint’s XchangePoint platform to optimize medication treatment plans for patients.

The ongoing phased partnership targets Next Level PRIME members, as well as spouses and dependents that have been diagnosed with diabetes, hypertension or hypercholesterolemia. XchangePoint’s MedOutcomes platform proactively helps identify patients that are nonadherent to prescribed treatment plans and tracks all interventions made by the care team.

“XchangePoint has so much to offer concerning the daily workflow of our care team members as they provide patient care,” says Dr. Karen Rakers, Vice President Next Level PRIME and Onsite Clinics. “The solution delivers targeted lists of patients that meet the campaign criteria for our medication adherence patient outreach. The bidirectional integration with our electronic medical record (EMR) will allow us to integrate data directly into the EMR for point-of-care content that will further drive patient outcomes.”

Next Level PRIME members, plus their spouses and dependents, have unlimited access to any of Next Level’s physical locations, as well as to virtual care, health coaches, emotional/behavioral health counselors, lab, care navigation and in-person care for primary and preventative care. Members pay nothing for PRIME services. PRIME members also have access to the Next Level weight loss program. PRIME in person services are available seven days a week from 9 a.m. to 9 p.m., but virtually (including telemedicine and self-service features through a mobile application) 24 hours per day, seven days a week.

“XchangePoint is the tool that will drive expanded results for Next Level PRIME patients,” says Mike Plaia, CEO of PharmaPoint. “This type of medication-centric collaboration showcases Next Level Medical’s proactive approach to patient care, as well as our solution’s integrative power to provide real time results for diverse patient populations.”

About PharmaPoint
PharmaPoint is an innovative, technology-enabled pharmacy management and software company. XchangePoint—the organization’s proprietary integrated workflow management system supporting medication management across care transitions—is designed for pharmacy and care team members to drive medication optimization for at-risk patients in the acute, post-acute and ambulatory care settings. Additionally, through the management of outpatient retail pharmacies for hospitals, health systems and physician groups, the commitment to completing the care continuum results in improved patient health and satisfaction, reduced healthcare costs, and a source of ancillary income for clients. Headquartered in Birmingham, Ala., PharmaPoint has been recognized as one of the most innovative, inspiring and fastest growing private companies for six consecutive years by Inc. Magazine. For more information, please visit www.pharmapoint.com.

About Next Level Medical, LLC
Next Level Urgent Care, the parent company of Next Level Medical, was founded in 2013 in response to the proliferation of high-cost freestanding emergency rooms. Next Level’s mission to provide high quality, accessible and affordable patient care resulted in rapid growth and unwavering brand loyalty. Now, still a privately owned company based in Houston, Texas, Next Level manages and operates more than 45 clinics in Houston, Austin, San Antonio and Beaumont. Next Level has become one of Texas’ largest and most acclaimed acute care service providers. The creation of Next Level PRIME is a continuation of the mission, providing employer cost savings in the form of a highly valued benefit, which has reduced employee turnover and increased routine healthcare utilization. There are currently more than 445 organizations providing PRIME to over 105,000 members. For more information, please visit www.nextlevelurgentcare.com.

 ####

Browse Recent Press Releases